Do you want to avoid conflict between your employees?
Would you like your team to work more cohesively?
Do misunderstandings lead to unnecessary competition between staff
members?
If you answered yes to any of these questions, our issue resolution training
could be the answer for your business.
Competition and conflict must be handled in the healthiest, most non-intrusive
method possible. Your management team will learn to deal with issues quickly
and without bloodshed in this module. This training will be adapted to your
specific needs and fits nicely into a staff retreat or office meeting.
The Issue Resolution module includes
Perception may not be reality.
I said, You said, but what I mean is...
Appreciating the difference.
Promotions, Refrigerators and other triggers.
Some people are wheelbarrows (Others are drivers)
Mediation and confrontation
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There is a certain degree of satisfaction in having the courage to admit one's errors. It not only clears up the air of guilt and defensiveness, but often helps solve the problem created by the error.
Dale Carnegie
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