It is cliché; to say that customers are the lifeblood of your business.
It is also the truth.
Customer service is the most cost effective item that your team can offer. Take your company to a higher level of
customer satisfaction.
Schedule Customer Service 101 today.
Customer Service 101 Training Includes...
  • Customer Service Modeling and roll play.

  • Create a client out of a customer.

  • Matching Goals and customer expectations.

  • Handling challenging customers.

  • Avoiding the emotional swamp.

  • Active listening for the real need.

  • Asking the right questions.
Customer Service 101 training is a full day course, but can be adapted to fit your time considerations.
For fees and information specific to your organization's training requirement, email or call today!
Pamela Sonnenmoser
Speaker - Writer - Certified Personality Trainer
training@pamelasonnenmoser.com
816-688-7577
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written consent of Pamela Sonnenmoser, PKS Training, No Time Design, Get REAL, and/or Pamela Sonnenmoser Ministries. PKS Training is registered with the
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Get REAL are under the umbrella of PKS Training.